:root{--ink:#0a0a0a;--muted:#707070;--line:#e7e7e7;--soft:#f6f6f4;--paper:#fff;--danger:#b42318;--success:#16794a;--warning:#8a5b00;--radius:18px;--shadow:0 18px 55px rgba(0,0,0,.06)}
*{box-sizing:border-box}html,body{margin:0;min-height:100%;font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);background:var(--paper)}body{font-size:14px;line-height:1.45}button,input,textarea{font:inherit}a{color:inherit}code{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.92em}
.app-shell{min-height:100vh;display:grid;grid-template-columns:228px 1fr}.sidebar{position:sticky;top:0;height:100vh;border-right:1px solid var(--line);padding:28px 20px;display:flex;flex-direction:column;background:#fff}.brand{display:flex;align-items:center;gap:12px;text-decoration:none;margin-bottom:44px}.brand-mark{width:34px;height:34px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:#000;color:#fff;font-weight:800}.brand-mark--large{width:52px;height:52px;font-size:20px;margin-bottom:22px}.brand strong{display:block;font-size:15px}.brand small{display:block;color:var(--muted);font-size:11px;margin-top:2px}.side-nav{display:grid;gap:6px}.side-nav a{display:flex;gap:14px;align-items:center;text-decoration:none;padding:11px 12px;border-radius:12px;color:#5d5d5d}.side-nav a span{font-size:10px;color:#a0a0a0}.side-nav a.active,.side-nav a:hover{background:#000;color:#fff}.side-nav a.active span,.side-nav a:hover span{color:#bbb}.logout{margin-top:auto;color:var(--muted);text-decoration:none;padding:10px 12px}.content{min-width:0;padding:32px 38px 60px;background:#fbfbfa}.topbar{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;margin-bottom:28px}.topbar h1{margin:2px 0 0;font-size:34px;letter-spacing:-.04em}.eyebrow{text-transform:uppercase;letter-spacing:.12em;font-size:10px;font-weight:700;color:#8b8b8b}.sync-state{font-size:12px;color:#8a8a8a;display:inline-flex;align-items:center;gap:8px}.sync-state:before{content:"";width:7px;height:7px;border-radius:50%;background:#111}.sync-state.is-active:before{animation:pulse 1s infinite}@keyframes pulse{50%{opacity:.25}}
.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:18px}.metric-grid--compact .metric-card{min-height:112px}.metric-card{border:1px solid var(--line);border-radius:var(--radius);padding:20px;background:#fff;min-height:132px;display:flex;flex-direction:column;justify-content:space-between}.metric-card span{color:var(--muted);font-size:12px}.metric-card strong{font-size:36px;letter-spacing:-.05em}.metric-card small{color:var(--muted)}.metric-card--dark{background:#000;color:#fff;border-color:#000}.metric-card--dark span,.metric-card--dark small{color:#bdbdbd}
.panel{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:20px;margin-bottom:18px;box-shadow:0 1px 0 rgba(0,0,0,.01)}.panel-head{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:16px}.panel-head h2{font-size:22px;margin:2px 0 0;letter-spacing:-.03em}.live-label{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:11px}.live-label i{width:7px;height:7px;border-radius:50%;background:#111}
.conversation-list{display:grid}.conversation-row{display:grid;grid-template-columns:42px minmax(0,1fr) 18px;gap:13px;align-items:center;text-decoration:none;padding:14px 2px;border-top:1px solid var(--line)}.conversation-row:first-child{border-top:0}.conversation-row:hover{background:#fafafa}.conversation-row.is-unread .conversation-title strong:after{content:"";display:inline-block;width:7px;height:7px;background:#000;border-radius:50%;margin-left:8px}.avatar{width:42px;height:42px;border:1px solid #d8d8d8;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:#fff;font-weight:700;flex:none}.conversation-main{min-width:0}.conversation-title{display:flex;align-items:center;justify-content:space-between;gap:12px}.conversation-title strong{font-size:14px}.conversation-title small{white-space:nowrap;color:#999;font-size:10px}.conversation-preview{display:block;color:#5d5d5d;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin:4px 0 8px}.conversation-meta{display:flex;gap:10px;align-items:center;color:#8b8b8b;font-size:11px}.conversation-arrow{font-size:24px;color:#aaa}
.pill{display:inline-flex;align-items:center;border:1px solid #ddd;border-radius:999px;padding:4px 8px;font-size:10px;line-height:1.1;font-weight:700;white-space:nowrap;background:#fff}.pill.solid{background:#000;border-color:#000;color:#fff}.pill.good{color:var(--success);border-color:#bee4d1;background:#f4fbf7}.pill.warn{color:var(--warning);border-color:#eddcb2;background:#fffaf0}.pill.bad{color:var(--danger);border-color:#f0c7c2;background:#fff7f6}.pill.neutral{color:#666;background:#f7f7f7}
.table-wrap{overflow:auto}.clean-table{width:100%;border-collapse:collapse}.clean-table th,.clean-table td{text-align:left;padding:13px 10px;border-top:1px solid var(--line);vertical-align:top}.clean-table th{font-size:10px;text-transform:uppercase;letter-spacing:.08em;color:#999;font-weight:700}.clean-table td strong{display:block}.clean-table td small{display:block;color:#999;margin-top:3px}
.funnel-grid{display:grid;grid-template-columns:repeat(5,minmax(220px,1fr));gap:12px;overflow:auto;padding-bottom:4px}.funnel-column{background:var(--soft);border-radius:15px;padding:12px;min-height:360px}.funnel-column header{display:grid;grid-template-columns:1fr auto;align-items:center;margin-bottom:12px}.funnel-column header span{font-weight:700}.funnel-column header b{background:#000;color:#fff;border-radius:999px;padding:3px 8px;font-size:11px}.funnel-column header small{grid-column:1/-1;color:#999;font-size:10px;margin-top:2px}.funnel-stack{display:grid;gap:9px}.lead-card{display:block;background:#fff;border:1px solid #e6e6e6;border-radius:13px;padding:12px;text-decoration:none}.lead-card:hover{border-color:#aaa}.lead-card__top{display:flex;justify-content:space-between;gap:10px}.lead-card__top b{font-size:11px}.lead-card__summary,.lead-card__action{display:block;font-size:11px;color:#666;margin-top:7px}.lead-card__action{color:#111}.lead-progress{display:block;height:3px;background:#eee;margin-top:10px;border-radius:99px;overflow:hidden}.lead-progress i{display:block;height:100%;background:#000}.funnel-empty{color:#aaa;font-size:11px;padding:10px}.footnote{color:#999;font-size:11px;margin:14px 0 0}
.mode-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.mode-card{border:1px solid var(--line);border-radius:15px;padding:18px}.mode-card>div{display:flex;align-items:center;justify-content:space-between}.mode-card p{color:var(--muted);font-size:12px}.segmented{display:grid;grid-template-columns:1fr 1fr;border:1px solid #ddd;border-radius:11px;overflow:hidden}.segmented button{border:0;border-left:1px solid #ddd;background:#fff;padding:10px;cursor:pointer}.segmented button:first-of-type{border-left:0}.segmented button.active{background:#000;color:#fff}.segmented button:disabled{opacity:.35;cursor:not-allowed}.health-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px}.health-card{border:1px solid var(--line);border-radius:14px;padding:14px;min-height:112px}.health-card span,.health-card small{display:block;color:#888;font-size:10px}.health-card strong{display:block;font-size:14px;margin:18px 0 4px}.health-card.good{border-color:#cbe4d7}.health-card.warn{border-color:#eadcbf}.health-card.bad{border-color:#ebc8c4}
.button,button.button{appearance:none;border:1px solid #000;border-radius:11px;background:#000;color:#fff;padding:10px 14px;cursor:pointer;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;font-weight:700}.button:hover{opacity:.82}.button.secondary{background:#fff;color:#000;border-color:#d8d8d8}.button.danger{background:var(--danger);border-color:var(--danger)}.text-button{border:0;background:transparent;padding:0;color:#111;text-decoration:underline;cursor:pointer;font:inherit}.danger-text{color:var(--danger)}.inline-actions{display:flex;gap:8px;flex-wrap:wrap}.stack{display:grid;gap:9px}.inline-form{display:grid;grid-template-columns:1fr auto;gap:8px}.inline-form input{min-width:0}.radio-row{display:flex;align-items:center;gap:10px;border:1px solid var(--line);border-radius:11px;padding:10px;cursor:pointer}.radio-row input{width:auto}.radio-row span{display:flex;justify-content:space-between;gap:8px;width:100%}.radio-row small{color:#888}.radio-row.disabled{opacity:.4}
input,textarea{width:100%;border:1px solid #d9d9d9;border-radius:11px;background:#fff;color:#111;padding:11px 12px;outline:none}input:focus,textarea:focus{border-color:#000;box-shadow:0 0 0 3px rgba(0,0,0,.06)}label>span{display:block;font-size:11px;color:#777;margin-bottom:6px}
.notice{display:flex;flex-direction:column;gap:3px;border:1px solid #ddd;border-radius:13px;padding:12px 14px;margin-bottom:14px}.notice.bad{border-color:#efc9c5;color:var(--danger);background:#fff8f7}.notice.compact{font-size:11px;margin-top:9px}.empty-state{text-align:center;color:#999;padding:38px 12px}.empty-state span{font-size:28px}.empty-state p{margin:4px 0}
.toast-host{position:fixed;right:24px;top:22px;z-index:50;display:grid;gap:8px;pointer-events:none}.toast{min-width:240px;max-width:380px;background:#000;color:#fff;border-radius:12px;padding:12px 14px;box-shadow:var(--shadow);transition:.25s}.toast.bad{background:var(--danger)}.toast.hide{opacity:0;transform:translateY(-8px)}
.confirm-modal{position:fixed;inset:0;z-index:100;background:rgba(0,0,0,.38);display:flex;align-items:center;justify-content:center;padding:20px}.confirm-modal[hidden]{display:none}.confirm-card{width:min(420px,100%);background:#fff;border-radius:18px;padding:22px;box-shadow:0 25px 80px rgba(0,0,0,.25)}.confirm-card strong{font-size:18px}.confirm-card p{color:#666}.confirm-card>div{display:flex;justify-content:flex-end;gap:8px}.modal-open{overflow:hidden}
.login-page{display:grid;place-items:center;background:var(--soft);padding:24px}.login-card{width:min(390px,100%);background:#fff;border:1px solid var(--line);border-radius:22px;padding:30px;box-shadow:var(--shadow)}.login-card h1{font-size:34px;margin:4px 0 24px;letter-spacing:-.04em}
.conversation-shell{min-height:100vh;background:#f7f7f5}.conversation-header{height:72px;padding:0 24px;display:grid;grid-template-columns:1fr auto 1fr;align-items:center;border-bottom:1px solid var(--line);background:#fff;position:sticky;top:0;z-index:20}.back-link{text-decoration:none;color:#666}.conversation-person{display:flex;align-items:center;gap:10px}.conversation-person strong,.conversation-person small{display:block}.conversation-person small{font-size:10px;color:#999}.conversation-header .sync-state{justify-self:end}.conversation-layout{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:0;height:calc(100vh - 72px)}.chat-panel{min-width:0;display:grid;grid-template-rows:minmax(0,1fr) auto}.chat-scroll{min-height:0;overflow:auto;padding:28px max(28px,calc((100% - 760px)/2)) 52px;scroll-behavior:smooth}.message{width:fit-content;max-width:min(76%,680px);height:auto;max-height:none;overflow:visible;margin:10px 0;border:1px solid #dfdfdf;border-radius:16px;padding:12px 14px;background:#fff}.message.outgoing{margin-left:auto;background:#111;color:#fff;border-color:#111}.message-top{display:flex;justify-content:space-between;gap:16px;font-size:9px;text-transform:uppercase;letter-spacing:.07em;color:#999}.message.outgoing .message-top,.message.outgoing .message-status{color:#aaa}.message-text{margin-top:7px;white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;line-height:1.5}.message-status{text-align:right;font-size:9px;color:#999;margin-top:7px}.delivery-error{margin-top:8px;color:#ffb0aa;font-size:11px}.composer{border-top:1px solid var(--line);background:#fff;padding:14px 22px;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px}.composer textarea{resize:none;min-height:46px}.conversation-side{overflow:auto;border-left:1px solid var(--line);background:#fff;padding:16px}.side-section{padding:16px 2px;border-bottom:1px solid var(--line)}.side-section:first-child{padding-top:4px}.side-title{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:10px;font-weight:700}.side-section p{margin:7px 0}.side-section small,.muted{color:#858585}.insight-card .probability{font-size:32px;letter-spacing:-.04em}.tag-row{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:9px}.crm-tag{display:inline-flex;align-items:center;gap:5px;background:#f2f2f2;border-radius:999px;padding:5px 8px;font-size:10px}.crm-tag form{display:inline}.crm-tag button{border:0;background:transparent;padding:0;cursor:pointer}.order-stack{display:grid;gap:10px}.order-card{border:1px solid var(--line);border-radius:12px;padding:11px}.order-card strong,.order-card small{display:block}.order-card small{margin:4px 0 8px}.refund-inline{margin-top:8px}
@media(max-width:1180px){.health-grid{grid-template-columns:repeat(3,1fr)}.metric-grid{grid-template-columns:repeat(2,1fr)}.conversation-layout{grid-template-columns:minmax(0,1fr) 320px}}
@media(max-width:820px){.app-shell{grid-template-columns:1fr}.sidebar{position:static;height:auto;border-right:0;border-bottom:1px solid var(--line);padding:14px;display:grid;grid-template-columns:auto 1fr auto;align-items:center}.brand{margin:0}.brand small{display:none}.side-nav{display:flex;justify-content:center}.side-nav a{padding:8px 10px}.side-nav a span{display:none}.logout{margin:0}.content{padding:20px 14px 50px}.topbar h1{font-size:28px}.metric-grid{grid-template-columns:repeat(2,1fr)}.mode-grid{grid-template-columns:1fr}.health-grid{grid-template-columns:repeat(2,1fr)}.conversation-header{grid-template-columns:auto 1fr auto;padding:0 12px}.conversation-person{justify-content:center}.conversation-layout{height:auto;grid-template-columns:1fr}.chat-panel{height:calc(100vh - 72px)}.conversation-side{border-left:0;border-top:1px solid var(--line);overflow:visible}.message{max-width:94%}.composer{position:sticky;bottom:0}.funnel-grid{grid-template-columns:repeat(5,240px)}}
@media(max-width:520px){.sidebar{grid-template-columns:1fr auto}.brand{display:none}.side-nav{justify-content:flex-start;overflow:auto}.metric-grid{grid-template-columns:1fr 1fr}.metric-card{min-height:100px;padding:15px}.metric-card strong{font-size:28px}.health-grid{grid-template-columns:1fr}.panel{padding:15px}.clean-table th:nth-child(2),.clean-table td:nth-child(2){display:none}.conversation-header .sync-state{display:none}.chat-scroll{padding:18px 12px}.composer{padding:10px;grid-template-columns:1fr}.toast-host{left:12px;right:12px;top:12px}.toast{min-width:0;max-width:none}}

/* Dynamic sales console */
select{width:100%;border:1px solid #d9d9d9;border-radius:11px;background:#fff;color:#111;padding:11px 12px;outline:none}select:focus{border-color:#000;box-shadow:0 0 0 3px rgba(0,0,0,.06)}
.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.form-grid .full{grid-column:1/-1}.check-field{display:flex;align-items:center;gap:9px;border:1px solid var(--line);border-radius:11px;padding:10px 12px;min-height:44px}.check-field input{width:auto}.check-field span{margin:0;color:#333}
.prompt-preview{white-space:pre-wrap;overflow-wrap:anywhere;max-height:620px;overflow:auto;background:#111;color:#f3f3f3;border-radius:14px;padding:18px;font:12px/1.65 ui-monospace,SFMono-Regular,Menlo,Consolas,monospace}
.application-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.application-card{border:1px solid var(--line);border-radius:15px;padding:16px;background:#fff}.application-card__head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.application-card__head strong,.application-card__head small{display:block}.application-card__head small{color:#888;margin-top:4px}.application-card dl{display:grid;grid-template-columns:110px minmax(0,1fr);gap:7px 12px;margin:16px 0}.application-card dt{font-size:10px;text-transform:uppercase;letter-spacing:.06em;color:#999}.application-card dd{margin:0;overflow-wrap:anywhere}.application-card a:not(.button){color:#111;text-decoration:underline}
@media(max-width:900px){.application-grid{grid-template-columns:1fr}.form-grid{grid-template-columns:1fr}.form-grid .full{grid-column:auto}}

/* High-volume inbox and Telegram-style message history */
.inbox-panel{padding-bottom:14px}.inbox-panel-head{margin-bottom:14px}.inbox-toolbar{display:grid;grid-template-columns:minmax(260px,2fr) minmax(150px,1fr) minmax(145px,1fr) 110px auto auto auto;gap:10px;align-items:end;padding:14px;background:var(--soft);border-radius:14px;margin-bottom:10px}.inbox-toolbar label{min-width:0}.inbox-search input{min-width:0}.unread-filter{display:flex;align-items:center;gap:8px;min-height:44px;padding:0 4px}.unread-filter input{width:auto}.unread-filter span{margin:0;color:#333;white-space:nowrap}.conversation-list--queue{max-height:calc(100vh - 385px);min-height:280px;overflow:auto;overscroll-behavior:contain;padding-right:3px}.conversation-list--queue .conversation-row{padding:13px 8px;border-radius:11px}.conversation-list--queue .conversation-row:hover{background:#f6f6f4}.conversation-tail{display:flex;align-items:center;justify-content:flex-end;gap:8px}.unread-badge{display:inline-flex;align-items:center;justify-content:center;min-width:23px;height:23px;padding:0 6px;border-radius:999px;background:#111;color:#fff;font-size:10px}.pagination{display:flex;align-items:center;justify-content:space-between;gap:14px;border-top:1px solid var(--line);padding-top:14px;margin-top:10px}.pagination>span{color:#777;font-size:12px}.button.disabled{opacity:.35;pointer-events:none}.inbox-metrics .metric-card small{font-size:10px}.admin-scale-warning{margin:10px 16px 0}

.chat-panel--telegram{position:relative;min-height:0;background:#f1f1ef}.chat-panel--telegram .chat-scroll{scroll-behavior:auto;overscroll-behavior:contain}.message-stream{min-height:100%;display:flex;flex-direction:column;justify-content:flex-end}.history-loader{position:sticky;top:0;z-index:5;display:flex;align-items:center;justify-content:center;gap:10px;min-height:42px;margin:-14px auto 10px;padding:8px 12px;width:max-content;max-width:calc(100% - 24px);border:1px solid #dedede;border-radius:999px;background:rgba(255,255,255,.94);box-shadow:0 6px 24px rgba(0,0,0,.05);backdrop-filter:blur(10px)}.history-loader[hidden]{display:none}.history-loader span{color:#888;font-size:10px}.new-message-jump{position:absolute;right:24px;bottom:86px;z-index:9;border:1px solid #d8d8d8;border-radius:999px;background:#fff;color:#111;padding:9px 13px;box-shadow:0 8px 30px rgba(0,0,0,.12);cursor:pointer;font-weight:700}.new-message-jump[hidden]{display:none}.chat-panel--telegram .composer{position:relative;z-index:10}.chat-panel--telegram .message{flex:none}

@media(max-width:1250px){.inbox-toolbar{grid-template-columns:minmax(230px,2fr) repeat(3,minmax(120px,1fr));}.inbox-toolbar .unread-filter,.inbox-toolbar .button{align-self:center}.conversation-list--queue{max-height:none}}
@media(max-width:820px){.inbox-toolbar{grid-template-columns:1fr 1fr}.inbox-search{grid-column:1/-1}.conversation-list--queue{max-height:none}.pagination{position:sticky;bottom:0;background:#fff;padding-bottom:4px}.history-loader{top:4px}.new-message-jump{right:12px;bottom:92px}}
@media(max-width:520px){.inbox-toolbar{grid-template-columns:1fr}.inbox-search{grid-column:auto}.unread-filter{min-height:34px}.conversation-meta span:nth-last-child(1){display:none}.pagination>span{font-size:10px}.pagination .button{padding:8px 10px}.new-message-jump{bottom:124px}}

/* Compact applications queue */
.application-toolbar{display:grid;grid-template-columns:minmax(260px,2fr) minmax(180px,1fr) auto auto;gap:10px;align-items:end;padding:14px;background:var(--soft);border-radius:14px;margin-bottom:12px}.application-list{display:grid;border-top:1px solid var(--line)}.application-item{border-bottom:1px solid var(--line);background:#fff}.application-item>summary{list-style:none;display:grid;grid-template-columns:minmax(190px,1.2fr) minmax(240px,2fr) auto 120px;gap:14px;align-items:center;padding:14px 6px;cursor:pointer}.application-item>summary::-webkit-details-marker{display:none}.application-item>summary:hover{background:#fafafa}.application-summary-main strong,.application-summary-main small{display:block}.application-summary-main small{color:#888;margin-top:3px}.application-summary-goal{min-width:0;color:#555;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.application-item summary time{color:#999;font-size:10px;text-align:right}.application-details{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(300px,1fr);gap:18px;padding:4px 6px 18px}.application-details dl{display:grid;grid-template-columns:130px minmax(0,1fr);gap:8px 12px;margin:0;padding:14px;background:var(--soft);border-radius:13px}.application-details dt{font-size:10px;text-transform:uppercase;letter-spacing:.06em;color:#999}.application-details dd{margin:0;overflow-wrap:anywhere}.application-details a:not(.button){text-decoration:underline}.applications-panel{min-height:500px}
@media(max-width:950px){.application-item>summary{grid-template-columns:minmax(170px,1fr) minmax(200px,1.4fr) auto}.application-item summary time{display:none}.application-details{grid-template-columns:1fr}.application-toolbar{grid-template-columns:1fr 1fr auto auto}}
@media(max-width:620px){.application-toolbar{grid-template-columns:1fr}.application-item>summary{grid-template-columns:1fr auto}.application-summary-goal{grid-column:1/-1;grid-row:2}.application-item summary time{display:none}.application-details dl{grid-template-columns:1fr}.application-details dt{margin-top:6px}}

/* PaymentWave monochrome mark */
.brand-mark{background:transparent!important;color:transparent!important;overflow:visible!important}
.brand-mark img{display:block;width:100%;height:100%;object-fit:contain}
.brand-mark--large img{width:100%;height:100%}
.evidence-list{display:grid;grid-template-columns:92px minmax(0,1fr);gap:7px 10px;margin:12px 0 0;font-size:11px}.evidence-list dt{color:#888}.evidence-list dd{margin:0;font-weight:650;overflow-wrap:anywhere}.legal-evidence-card>small{display:block;color:#777;margin-top:4px}

/* Operational Error Center + Telegram permission guard */
.side-nav a{position:relative}.nav-error-count{margin-left:auto;min-width:22px;height:22px;padding:0 6px;border-radius:999px;display:inline-flex;align-items:center;justify-content:center;background:#d92d20;color:#fff;font-size:10px;font-weight:800}.issue-metrics{margin-bottom:18px}.issue-center__intro{margin:-6px 0 18px;color:#767676;max-width:820px;line-height:1.55}.issue-toolbar{grid-template-columns:150px 190px 170px minmax(260px,1fr) auto auto}.issue-list{display:grid;gap:12px;margin-top:18px}.issue-card{position:relative;border:1px solid #e2e2e2;border-radius:18px;padding:18px;background:#fff;box-shadow:0 5px 22px rgba(0,0,0,.025)}.issue-card:before{content:"";position:absolute;left:-1px;top:17px;bottom:17px;width:4px;border-radius:0 5px 5px 0;background:#d92d20}.issue-card--warning:before{background:#d18b00}.issue-card--critical{border-color:#ebbbb7;background:#fffafa}.issue-card--critical:before{width:6px;background:#b42318}.issue-card.is-resolved{opacity:.68;background:#fafafa}.issue-card.is-resolved:before{background:#138a54}.issue-card__top{display:flex;align-items:flex-start;justify-content:space-between;gap:18px}.issue-card__top h3{margin:5px 0 0;font-size:18px;letter-spacing:-.025em}.issue-service{font-size:10px;letter-spacing:.1em;text-transform:uppercase;color:#888;font-weight:800}.issue-card__badges{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}.issue-message{margin:14px 0;color:#333;line-height:1.55;white-space:normal;overflow-wrap:anywhere}.issue-meta{display:flex;flex-wrap:wrap;gap:7px 18px;color:#888;font-size:11px}.issue-details{margin-top:12px;border-top:1px solid #ededed;padding-top:10px}.issue-details summary{cursor:pointer;font-size:11px;font-weight:750;color:#555}.issue-details pre{margin:10px 0 0;padding:12px;border-radius:12px;background:#111;color:#f2f2f2;overflow:auto;font-size:10px;line-height:1.5;white-space:pre-wrap;word-break:break-word}.issue-actions{margin-top:14px}.issue-center .empty-state{min-height:220px}@media(max-width:980px){.issue-toolbar{grid-template-columns:1fr 1fr}.issue-toolbar .inbox-search{grid-column:1/-1}.issue-card__top{flex-direction:column}.issue-card__badges{justify-content:flex-start}}@media(max-width:640px){.issue-toolbar{grid-template-columns:1fr}.issue-toolbar .inbox-search{grid-column:auto}.issue-card{padding:16px}.issue-meta{display:grid;gap:6px}.issue-card__top h3{font-size:16px}}

/* Tariff editor layout restored after the operational error-center stylesheet update. */
.tariff-help{display:flex;align-items:flex-start;justify-content:space-between;gap:28px;padding:22px 24px;margin-bottom:16px;border:1px solid var(--line);border-radius:20px;background:linear-gradient(135deg,#fff 0%,#f5f5f2 100%)}
.tariff-help h2{margin:4px 0 6px;font-size:24px;letter-spacing:-.035em}.tariff-help p{max-width:720px;margin:0;color:var(--muted);line-height:1.55}
.tariff-help__flow{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.tariff-help__flow span{display:inline-flex;padding:8px 11px;border:1px solid #dedede;border-radius:999px;background:#fff;color:#555;font-size:10px;font-weight:700;white-space:nowrap}
.tariff-switcher{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-bottom:18px}.tariff-switcher__card{position:relative;display:flex;min-height:150px;min-width:0;flex-direction:column;padding:18px;border:1px solid var(--line);border-radius:18px;background:#fff;color:#111;text-decoration:none;transition:.16s}.tariff-switcher__card:hover{border-color:#aaa;transform:translateY(-1px)}.tariff-switcher__card.is-active{border:2px solid #000;padding:17px;box-shadow:0 14px 36px rgba(0,0,0,.08)}.tariff-switcher__card.is-frozen{background:#f7f7f7}.tariff-switcher__top{display:flex;align-items:center;justify-content:space-between;gap:10px}.tariff-switcher__identity{display:flex;align-items:center;gap:9px;min-width:0}.tariff-switcher__identity strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:14px}.tariff-switcher__number{display:inline-flex;align-items:center;justify-content:center;width:25px;height:25px;flex:0 0 25px;border-radius:8px;background:#111;color:#fff;font-size:10px;font-style:normal;font-weight:800}.tariff-switcher__top .pill{flex:0 0 auto;font-style:normal}.tariff-switcher__card>b{margin-top:18px;font-size:32px;line-height:1;letter-spacing:-.045em}.tariff-switcher__card>small{margin-top:8px;color:#777}.tariff-switcher__card>em{margin-top:auto;padding-top:12px;color:#111;font-size:10px;font-style:normal;font-weight:750}
.tariff-editor{display:grid;gap:16px;min-width:0}.tariff-editor .panel{margin:0;padding:24px;min-width:0}.tariff-editor__hero{background:#fff}.tariff-editor__hero .panel-head{margin-bottom:18px}.tariff-editor__hero .panel-head p{margin:5px 0 0}.tariff-basic-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.tariff-basic-grid label{min-width:0}.tariff-basic-grid label>span small{display:block;margin-top:2px;color:#999;font-size:9px}.tariff-toggle{display:flex!important;align-items:flex-start;gap:12px;padding:13px 14px;border:1px solid var(--line);border-radius:12px;background:var(--soft)}.tariff-toggle input{width:19px;height:19px;flex:0 0 19px;margin:1px 0 0;accent-color:#000}.tariff-toggle>span{margin:0}.tariff-toggle b,.tariff-toggle small{display:block}.tariff-toggle small{margin-top:4px;color:#777;line-height:1.45}
.tariff-section-title{display:flex;align-items:flex-start;gap:13px;margin-bottom:18px}.tariff-section-title h3{margin:0;font-size:18px;letter-spacing:-.025em}.tariff-section-title p{margin:4px 0 0;color:#777;font-size:11px;line-height:1.5}.tariff-section-title .pill{margin-left:auto;flex:0 0 auto}.tariff-section-number{display:inline-flex;align-items:center;justify-content:center;width:31px;height:31px;flex:0 0 31px;border-radius:10px;background:#000;color:#fff;font-size:10px;font-weight:800}.field-help{display:block;margin-top:6px;color:#999;font-size:10px;line-height:1.45}
.tariff-customer-preview{display:grid;grid-template-columns:1fr auto;gap:5px 16px;margin-top:16px;padding:18px;border:1px solid #e2e2e2;border-radius:15px;background:#fafaf8}.tariff-customer-preview>span{grid-column:1/-1;margin-bottom:7px;color:#999;font-size:9px;text-transform:uppercase;letter-spacing:.1em}.tariff-customer-preview strong{font-size:17px}.tariff-customer-preview b{font-size:22px;letter-spacing:-.035em}.tariff-customer-preview p{grid-column:1/-1;margin:4px 0 0;color:#666;line-height:1.55}
.tariff-editor__ai{border-color:#d9d9d9;background:linear-gradient(180deg,#fff 0%,#fafafa 100%)}.ai-context-preview{margin-top:16px;padding:15px;border-radius:14px;background:#101010;color:#fff}.ai-context-preview>span{display:block;margin-bottom:8px;color:#aaa;font-size:9px;text-transform:uppercase;letter-spacing:.1em}.ai-context-preview pre{max-height:190px;margin:0;overflow:auto;white-space:pre-wrap;overflow-wrap:anywhere;font:11px/1.6 ui-monospace,SFMono-Regular,Menlo,monospace;color:#f3f3f3}
.tariff-advanced{padding:0!important;overflow:hidden}.tariff-advanced summary{list-style:none;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 22px;cursor:pointer}.tariff-advanced summary::-webkit-details-marker{display:none}.tariff-advanced summary>div strong,.tariff-advanced summary>div small{display:block}.tariff-advanced summary>div small{margin-top:3px;color:#999;font-size:10px}.tariff-advanced summary>span{color:#777;font-size:11px}.tariff-advanced[open] summary{border-bottom:1px solid var(--line)}.tariff-advanced__body{padding:20px 22px}
.tariff-savebar{position:sticky;bottom:14px;z-index:20;display:flex;align-items:center;justify-content:space-between;gap:20px;padding:14px 16px;margin-top:2px;border:1px solid #222;border-radius:16px;background:rgba(8,8,8,.95);color:#fff;box-shadow:0 18px 55px rgba(0,0,0,.2);backdrop-filter:blur(14px)}.tariff-savebar strong,.tariff-savebar small{display:block}.tariff-savebar small{margin-top:2px;color:#aaa;font-size:10px}.tariff-savebar__button{background:#fff!important;color:#000!important;border-color:#fff!important;white-space:nowrap}
@media(max-width:900px){.tariff-help{display:block}.tariff-help__flow{justify-content:flex-start;margin-top:14px}.tariff-switcher{grid-template-columns:1fr}.tariff-switcher__card{min-height:125px}.tariff-basic-grid{grid-template-columns:1fr}.tariff-savebar{bottom:8px}.tariff-section-title{flex-wrap:wrap}.tariff-section-title .pill{margin-left:44px}}
@media(max-width:560px){.tariff-help{padding:18px}.tariff-editor .panel{padding:18px}.tariff-switcher__card>b{font-size:27px}.tariff-savebar{align-items:stretch;flex-direction:column}.tariff-savebar__button{width:100%}.tariff-customer-preview{grid-template-columns:1fr}.tariff-customer-preview b{justify-self:start}.tariff-section-title .pill{margin-left:0}}

/* Operator WhatsApp notifications */
.notification-intro{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:18px;padding:22px 24px;border:1px solid var(--line);border-radius:18px;background:linear-gradient(135deg,#fff 0%,#f7f7f4 100%)}
.notification-intro h2{margin:5px 0 7px;font-size:26px;letter-spacing:-.035em}.notification-intro p{max-width:720px;margin:0;color:var(--muted);line-height:1.55}
.notification-add-grid{display:grid;grid-template-columns:minmax(180px,1fr) minmax(230px,1.2fr) repeat(3,minmax(145px,.75fr)) auto;gap:12px;align-items:end}.notification-add-grid .check-field{min-height:44px;margin:0;padding:10px 12px;border:1px solid var(--line);border-radius:11px;background:#fafafa}.notification-add-grid button{min-height:44px}
.notification-recipient-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin-bottom:18px}.notification-recipient-card{margin:0}.notification-recipient-card .panel-head{margin-bottom:4px}.notification-flags{display:flex;flex-wrap:wrap;gap:8px}.notification-flags .check-field{margin:0;padding:8px 10px;border:1px solid var(--line);border-radius:10px;background:#fafafa}
.notification-template-settings summary{display:flex;align-items:center;justify-content:space-between;gap:16px;cursor:pointer;list-style:none}.notification-template-settings summary::-webkit-details-marker{display:none}.notification-template-settings summary div span,.notification-template-settings summary div strong,.notification-template-settings summary div small{display:block}.notification-template-settings summary div strong{margin:4px 0}.notification-template-settings summary div small{color:var(--muted)}.notification-template-body{margin-top:20px;padding-top:18px;border-top:1px solid var(--line)}
.notification-history{display:grid}.notification-history article{display:grid;grid-template-columns:minmax(0,1fr) auto auto;gap:12px;align-items:center;padding:13px 0;border-top:1px solid var(--line)}.notification-history article:first-child{border-top:0}.notification-history article div strong,.notification-history article div span{display:block}.notification-history article div span,.notification-history article small{color:var(--muted);font-size:11px}.notification-history article p{grid-column:1/-1;margin:0;padding:9px 11px;border-radius:10px;background:#fff5f4;color:var(--danger);font-size:11px;overflow-wrap:anywhere}
@media(max-width:1250px){.notification-add-grid{grid-template-columns:1fr 1fr 1fr}.notification-add-grid button{width:100%}}
@media(max-width:850px){.notification-recipient-grid{grid-template-columns:1fr}.notification-add-grid{grid-template-columns:1fr 1fr}.notification-intro{flex-direction:column}.notification-history article{grid-template-columns:1fr auto}.notification-history article small{grid-column:1/-1}}
@media(max-width:560px){.notification-add-grid{grid-template-columns:1fr}.notification-history article{grid-template-columns:1fr}.notification-history .pill{justify-self:start}}

/* System master switch, verified ApiPay mode and manual issue resolution. */
.system-master-panel{border-width:2px}.system-master-panel.is-enabled{border-color:#b9dfcb;background:linear-gradient(135deg,#fbfffc 0%,#f4fbf7 100%)}.system-master-panel.is-paused{border-color:#edcf91;background:linear-gradient(135deg,#fffdf8 0%,#fff8e9 100%)}.system-master-grid{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:24px;align-items:center}.system-master-grid p{margin:0 0 7px;max-width:760px;font-size:15px;font-weight:700;line-height:1.5}.system-master-grid small{display:block;max-width:820px;color:#727272;line-height:1.55}.system-master-actions{display:flex;align-items:center;justify-content:flex-end}.mode-card--apipay{min-height:260px}.mode-facts{display:grid;gap:7px;margin:14px 0}.mode-facts>div{display:flex;justify-content:space-between;gap:16px;padding:8px 0;border-top:1px solid #ececec}.mode-facts dt{color:#858585;font-size:10px}.mode-facts dd{margin:0;text-align:right;font-size:10px;font-weight:750;overflow-wrap:anywhere}.mode-note{display:block;margin-top:11px;color:#777;line-height:1.45}.mode-note code{font-size:9px}.issue-actions{display:flex;gap:9px;align-items:center;flex-wrap:wrap}.issue-actions form{margin:0}.issue-resolve-button{border-color:#bcdacb;color:#126b42;background:#f7fcf9}.issue-resolve-button:hover{background:#eef9f3}
@media(max-width:760px){.system-master-grid{grid-template-columns:1fr}.system-master-actions{justify-content:flex-start}.system-master-actions .button{width:100%}.mode-facts>div{display:grid;gap:4px}.mode-facts dd{text-align:left}}

/* 2026-07-29: blocked conversations and operator SLA */
.conversation-control-card.is-blocked{border-color:#efc6c2;background:#fff8f7}
.conversation-control-card .compact-field{display:grid;gap:6px;margin-top:4px}
.conversation-control-card .compact-field span{font-size:11px;color:#777;font-weight:700}
.conversation-control-card .compact-field input{width:100%;border:1px solid #ddd;border-radius:11px;padding:11px 12px;font:inherit;background:#fff}
.button.danger{background:#b42318;color:#fff;border-color:#b42318}
.composer--disabled{opacity:.62;background:#f5f5f5}
.composer--disabled textarea{cursor:not-allowed;background:#f1f1f1}

/* PATCH 2026-07-30: two sellers and two independent ApiPay connections. */
.system-help{margin:-4px 0 18px;color:#696969;line-height:1.55;font-size:13px}
.checkout-config-grid,.apipay-config-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.config-card{display:grid;gap:12px;padding:17px;border:1px solid #e3e3df;border-radius:18px;background:#fafaf8}
.config-card--api{background:#fff}
.config-card__head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding-bottom:4px}
.config-card__head strong{display:block;font-size:14px;line-height:1.3}
.config-card__head small{display:block;margin-top:4px;color:#777;line-height:1.4}
.config-card label{display:grid;gap:6px}
.config-card label>span{font-size:11px;font-weight:750;color:#5f5f5f}
.config-card input{width:100%;box-sizing:border-box;border:1px solid #d9d9d5;border-radius:11px;background:#fff;padding:11px 12px;font:inherit;outline:none}
.config-card input:focus{border-color:#111;box-shadow:0 0 0 3px rgba(0,0,0,.06)}
.config-card__actions{display:flex;gap:9px;flex-wrap:wrap}
@media(max-width:900px){.checkout-config-grid,.apipay-config-grid{grid-template-columns:1fr}}

/* 2026-08-05: tracked WhatsApp and Telegram users. */
.users-intro{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;margin-bottom:18px;padding:22px;border:1px solid var(--line);border-radius:var(--radius);background:linear-gradient(135deg,#fff 0%,#f7faf8 100%)}.users-intro h2{margin:3px 0 7px;font-size:24px;letter-spacing:-.035em}.users-intro p{max-width:880px;margin:0;color:var(--muted);line-height:1.55}.users-metrics{grid-template-columns:repeat(6,minmax(0,1fr))}.users-metrics .metric-card{min-height:118px}.generated-invite-panel{border-color:#b9dfcb;background:#f8fdf9}.generated-invite-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px}.generated-invite-row input{font-family:ui-monospace,SFMono-Regular,Menlo,monospace}.generated-invite-panel>small{display:block;margin-top:10px;color:var(--muted)}
.manual-access-grid{display:grid;grid-template-columns:minmax(180px,1fr) minmax(220px,1fr) minmax(220px,1fr) auto;gap:12px;align-items:end}.manual-access-actions{display:flex;gap:8px;align-items:center}.manual-access-actions .button{min-height:44px}.users-toolbar{display:grid;grid-template-columns:minmax(240px,1.6fr) minmax(220px,.9fr) auto auto;gap:10px;align-items:end;margin-bottom:16px}.users-toolbar .button{min-height:44px}.users-table-wrap{border:1px solid var(--line);border-radius:14px}.users-table{min-width:1260px}.users-table th:first-child,.users-table td:first-child{padding-left:16px}.users-table th:last-child,.users-table td:last-child{padding-right:16px}.users-table td{min-width:145px}.users-table td:first-child{min-width:190px}.users-table td:last-child{min-width:250px}.users-table .text-link{display:inline-block;margin-top:7px;font-size:11px;font-weight:700}.telegram-identity{margin-top:7px}.users-error-text{max-width:270px;color:var(--danger)!important;white-space:normal;overflow-wrap:anywhere}.users-copy-link{display:block;margin-top:8px;font-size:11px}.users-copy-link.is-copied,[data-copy-text].is-copied{color:var(--success)}.users-actions{display:flex;gap:6px;flex-wrap:wrap}.users-actions form{margin:0}.users-actions .button{padding:8px 10px;font-size:11px}.users-pagination{margin-top:18px}.users-pagination a{display:inline-flex;align-items:center;justify-content:center;min-width:36px;height:36px;margin-right:6px;border:1px solid var(--line);border-radius:10px;text-decoration:none}.users-pagination a.active{background:#000;color:#fff;border-color:#000}
@media(max-width:1400px){.users-metrics{grid-template-columns:repeat(3,minmax(0,1fr))}.manual-access-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.manual-access-actions{grid-column:1/-1}}
@media(max-width:850px){.users-intro{flex-direction:column}.users-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.manual-access-grid,.users-toolbar{grid-template-columns:1fr}.manual-access-actions{display:grid;grid-template-columns:1fr 1fr}.generated-invite-row{grid-template-columns:1fr}.users-toolbar .button{width:100%}}
@media(max-width:560px){.users-metrics{grid-template-columns:1fr}.manual-access-actions{grid-template-columns:1fr}.users-intro{padding:18px}}